Who we are
Kyte IT Ltd is a UK registered limited company (11337306) and is the sole owner of this website (https://kyteit.com).
Our office address is Kyte IT Ltd, Harlow Enterprise Hub, Harlow, Essex, CM20 2NQ.
If you have any queries in regards to our privacy policy or you wish to get in contact, please call 01279 912552 or email office@kyteit.com.
What personal data we collect and why we collect it
Comments
Comments are currently disabled on this site, but if they are temporarily or permanently enabled on our blog pages, the following text will be applicable:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
User-submitted media is currently disabled on this site, but if they are temporarily or permanently enabled on our blog pages, the following text will be applicable:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
If you submit information to us via our contact, quote or free health check forms, we will use this information to get back in contact with you, and may use this for further marketing purposes such as newsletters. The data we collect via these forms is only the information inputted into the form and we hold this data indefinitely unless otherwise requested for us to delete it. We do not collect information such as IP address, country of origin etc.
Cookies
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This website uses Google Analytics to track our user’s interactions and behaviour while they are using the site. Google Analytics collects data such as country of origin, anonymize IP addresses, client browser software etc. to accurately create data for us to use in future marketing and website improvements. You can find Google’s privacy policy, including Google Analytics here: https://policies.google.com/privacy?hl=en
Who we share your data with
This website does not share your data with any third-party providers or partners and is only used in future marketing and/or website improvements.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact information
If you have any queries in regards to our privacy policy, please call 01279 912552 or email office@kyteit.com.
Additional information
How we protect your data
We protect all collected data by using encryption throughout our website for all incoming and outgoing connections. Our SSL certificate is supplied by Let’s Encrypt. You can find out more information about our SSL certificates here. All of our staff have been trained in-house to always handle data securely and in a confidential manner.
What data breach procedures we have in place
In the unlikely event of a data breach, we will notify the affected users and attempt to track down and erase the data from the breach. We have also included data-related conditions in our employee confidentiality agreements which states that company/client data is not allowed to be removed/transported from our offices.
Plugins
LiteSpeed Cache
This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.
Akismet
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://policies.google.com/privacy.
Google reCAPTCHA V3
This site is protected by Google’s reCAPTCHA anti-spam and anti-abuse service. It uses advanced risk analysis techniques to tell humans and bots apart. This service is covered by Google’s privacy policy (https://policies.google.com/privacy) and terms of service (https://policies.google.com/terms).
Facebook Messenger
This website uses Facebook Messenger to interact with potential clients using their Facebook accounts as a sales/marketing channel. You can find Facebook’s privacy policy, including Facebook Messenger here: https://www.facebook.com/full_data_use_policy
Zoho SalesIQ
This website uses Zoho SalesIQ for two purposes; an embedded chat plugin and visitor tracking. It provide us with important information for sales, helps us to better guide clients to suitable products and to quickly answer any questions they might have about our services. This service is covered by Zoho’s privacy policy (https://www.zoho.com/privacy.html).